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Friendly and helpful Staff for your stay in Venice Mestre.

4 Sterne Hotel Venedig Mestre Kommentare von Gästen

Wir glauben, dass die Meinung unserer Gäste sehr wichtig ist, um Ihnen ein besseres Sevice anzubieten. Aus diesem Grund haben wir gedacht ein neues Feld zu eröffnen: "Guest comments".

Die genannten folgenden Aussagen sind von den Gästen des Tritone Hotels ausgedrückt worden, die auf unserem Internetseite direkt gebucht haben: sie haben unser Formular on-line am Ende Ihrer Urlaubserfahrung bei uns ausgefüllt.

Die Formulare werden nur nach dem Erlaub des Autors publiziert.

Die Hotelleitung antwortet diesen Formularen, wenn Erklärungen und Vertiefungen notwendig sind.

 

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7.0

Anonymous 07.05.2014

Good location and price.

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10.0

Mimmo, Italy 29.04.2014

Pasquetta e il giorno dopo per visitare Venezia. Stanza tripla (matrimoniale e singolo) per me mia moglie e mio figlio, con bagno con doccia e vasca. Hall con 3 pc per connettersi oltre al wifi in camera. Richiesti altri cuscini subito consegnati. Colazione ottima e abbondante per tutti gusti. Personale preparato e cortese. DA CONSIGLIARE (mia recensione pubblicata su Tripadvisor)

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8.0

Joaquin, Spain 23.04.2014

 Me ha gustado mucho, en general , pero eramos 4 personas y las camas del sofa cama era muy incomodas.

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9.0

Anonymous, Spain 17.04.2014

A pesar de estar ubicado en Mestre, el acceso al hotel desde el aeropuerto y la estación de tren (enfrente) es excelente. Las habitaciones cómodas, la amabilidad del personal también. El desayuno muy completo y variado. Lo único malo fue la conexión muy lenta a Internet, incluso desde las máquinas disponibles (muy útiles porque también era posible imprimir) pero llevaba demasiado tiempo navegar.

Estimado Huésped,

gracias por haber escrito un comentario sobre su estancia en nuestro Hotel Tritone. Estamos convencidos de que los comentarios de los huéspedes, sean positivos o negativos, son importantes para mejorar la calidad de nuestro hotel.

Antes que todo, le agradecemos por las bellas palabras que Usted ha dedicado a nuestro personal: hacemos siempre lo mejor para respectar las expectativas creadas antes de la estancia.

Además queremos asegurarle de que estamos investigando sobre la conexión internet y tratando de resolver el problema.

Estamos muy honrados que Usted haya elegido nuestro Hotel Tritone y la esperamos otra vez en nuestra casa para demostrarle una vez más la calidad de los servicios que ofrecemos.

Saludos,

Customer Care Hotel Tritone

 

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8.0

Marie-Hélène et François, France 14.04.2014

Un grand merci à Ricardo, qui m'a bien aidé par son excellent Français et sa serviabilité, dans un moment difficile! Excellente situation de l'hotel, à 10MM du centre de Venise, dommage que les chambres soient vétustes! La salle de petit déjeuner n'est pas conviviale, trop petite, nous sommes entassés!!!!!

 

Dear Marie-Hélène and François,

we appreciate you have found the time to complete the on-line survey on our Hotel Tritone. We are always ready to welcome  with open arms the observations of our guests.

First of all, we and Riccardo would like to thank you for your esteem. It was a pleasure to serve you and to meet your needs.

Concerning your observation on the crowded breakfast room, I would like to inform you during the good weather we have the possibility to serve the breakfast both inside and on the external patio.

We are honored you chose our hotel and we will continue to do our best to be worthy of your selection.

Sincerely,

Best regards

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8.0

Romain Narcy, France 14.04.2014

Hôtel très agréable avec une très bonne équipe (réceptionnistes, équipe déjeuné...). Mestre est à 10min en train ou en bus et bien moins cher --> ne pas hésiter!!

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10.0

C. G., USA 10.04.2014

Already recommending this hotel to other friends who are looking at Venice for their travels. The hotel was very quiet, which was important for me and the location was the best! The Train station was across the street as well as public.

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10.0

Eleonora Manenti, Italy 25.03.2014

Siamo stati accolti benissimo. L'albergo ha superato le nostre aspettative e sicuramente torneremo! Grazie a tutto lo staff!

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7.0

Anonymous, UK 24.03.2014

I have stayed at the hotel many times in the past and as usual had a pleasant stay. I was rather disappointed to find plastic cups in the room, I do not feel this is what is expected in a 4 star hotel, also the coffee machine wouldn't work. Please don't let standards slip because I have recommended this hotel to many friends in the past as excellent.

Dear Guest

thank you for leaving a feedback on our Hotel Tritone. We attach great importance to our guests’ opinion.

I and all the staff are very honored you choose our home for your stays in Venice-Mestre.

In regards to the plastic cups, I would like to inform we have took into consideration your suggestion. Indeed, we strongly believe that to improve the quality of our services we need to listen to our guests.

We are glad you chose our Hotel Tritone and we hope to see you soon to serve once more your lodging needs.

Sincerely,

Customer Care Hotel Tritone

 

 

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9.0

Anonymous, Canada 19.03.2014

Very good experience,very helpful staff, great service. Thank you.

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9.0

Tatiana Kekukh, Russia 18.03.2014

Everything is good!

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10.0

Laure Bellamy, France 17.03.2014

Excellent rapport/qualité prix. Le personnel réception et petit déjeuner est à l'écoute de la clientèle. La situation de l’hôtel est idéal pour aller visiter Venise, bus juste en face, navette aéroport juste à coté. A recommander , nous y reviendrons sans hésitation!!!

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10.0

Lyudmyla Barresi, Ukraine 11.03.2014

Very educated and professional team. Young Italians who likes to work.

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10.0

Mrs Waite, UK 03.03.2014

Fabulous Staff, Perfect Stay. Look forward to visiting again.

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10.0

Wendy Mahaffy 10.02.2014

I loved the hotel and the staff...had a great experience! Staff was always helpful to answer my questions with a great attitude. I will definitely stay here again if/when I return to Venice.

 

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