4 star hotel Venice Mestre Guest comments
The opinion of our guests is fundamental to know and improve their needs. Guest satisfaction is the goal of our management: this is the reason why we’ve created this section where we propose the comments from guests who have stayed at Hotel Tritone.
We have sent to all who have booked directly on our website.
All comments if authorized by the author will be published. The management can reply to clarify what happened.
The excellence of quality of our services provided to our guests is our top priority. We strive to satisfy our guests and to increase their perceived quality.
From our survey the perceived quality is regularly raised. We started this activity in 2008 and we thank all our guests who filled the sent questionnaires.
We are proud and happy to announce that , thanks to your comments and suggestions, we were able to increase the quality of our services as follows:
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TOTAL
8.7
(Based on 442 surveys)
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Helpfulness of front desk staff
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9.1
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+7%
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Quality and cleanliness of Guest Room
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8.7
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+1%
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|
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Quality of Breakfast
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8.6
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+8%
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Correspondance with our web pages
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8.5
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+5%
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Intent to recommend
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8.7
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+5%
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Anonymous, Hungary 06.02.2012
Modern, clean rooms, friendly and helpful staff.