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Friendly and helpful Staff for your stay in Venice Mestre.

Commenti degli ospiti

Riteniamo che l’opinione dei nostri ospiti sia fondamentale per offrire loro un servizio quanto più aderente alle loro esigenze e necessità. Proprio per questo motivo abbiamo deciso di creare la sezione “Guest comments”.

I giudizi qui riportati sono stati espressi dagli ospiti che hanno soggiornato all’Hotel Tritone e che hanno prenotato direttamente dal nostro sito internet, compilando il questionario on-line che è stato loro inviato una volta conclusa la loro esperienza presso la nostra struttura.

I questionari vengono pubblicati solo nel caso in cui l’autore rilasci la relativa autorizzazione.

La direzione si riserva il diritto di replica quando si rendono necessari chiarimenti o approfondimenti inerenti al giudizio lasciato dall’ospite.

 

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9.0

Michele, Italy 15.10.2013

Ottimo.

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8.0

Sergio, Australia 09.10.2013

Paolo and his female colleague from Treviso, (I think her name is Gianna), are excellent hard workers and made our breakfast times a joy - they are a real asset to the Hotel. The Executive Room was a disappointment because there was only 1 chair (strange for a room that accommodates 2 people), and nowhere to set up our suitcases - most hotels at least offer a folding stand. We therefore had to use the single chair and one bedside table to support one of our suitcases, with the other suitcase left open on the floor. Not satisfactory for an "Executive" room. The carpets in the hotel passageways are worn and need replacing. The hotel also needs to talk to the Commune Veneziano to clean up the precinct around the Railway station. It is not clean, and we did feel unsafe at times. This is not the fault of the hotel, which does its best to clean the area in front of its door. Hotel location is good and front desk staff were also very helpful.

 

Dear Sergio,

Thanks for completing our Hotel Tritone web-survey. The observations of our guests are always welcomed.

First of all, I am very happy you appreciated the cordiality of our staff. Moreover, I would like to thank you for the suggestions you gave us. Following them, we decided to provide the hotel of folding stands that our guests can have on request. In the same, we will talk to the Municipality of Venice asking to improve the cleanliness of the streets around the railway station.  

 

We are glad you stayed at our hotel during your holiday in Venice and we are looking forward for your next visit to the Venetian Lagoon.

King regards,

Customer Care Hotel Tritone

 

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9.0

Herbert Böhm, Germany 07.10.2013

Es hat uns im Tritone sehr gut gefallen. Die Freundlichkeit des Personals war sehr angenehm und freundlich. Das Personal an der Rezeption und beim Frühstück war sehr hilfsbereit und kompetent. Die Anbindung (Bus) nach Venedig war ausgezeichnet.

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10.0

Jayne Parking, UK 03.10.2013

When I next visit Venice, I will definitely return to the Hotel Tritone - I couldn't find a better located hotel right accross from the rail station and it was comfortable and the staff very friendly.

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9.0

Eileen Vukelich, USA 30.09.2013

A really nice place to stay in Venice, location from Piazzalle Roma excellent, just tough getting luggage up and down stairs across canal! Loved the view from the room. Staff superb. Wish I could have had breakfast outside, all 4 tables filled in the lovely setting. bathroom very updated and beautiful.

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10.0

Suzanne; USA 30.09.2013

Great location for our visit to Venice as well as easy return of our rental vehicle at the train station just a block away. Attentive and very helpful staff was on duty to assist us as needed. Room furnishings were nice, room was very clean. Would recommend to anyone going to Venice. Catching the bus over the lagoon was just so easy, fast, and efficient.

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8.0

Anonymous, USA 23.09.2013

I stayed in room 611. There were mosquitos in our room and got bit at least 3 times. Also, the blonde lady at breakfast was not friendly at all, though the others were. She made my mornings very unpleasant.

Dear Guest from USA,

Thank you for answering to our Hotel Tritone web-survey. We are always ready to welcome  with open arms the opinions of our guests.

I am very sorry our room and our breakfast staff did not satisfy your expectation, please accept my most sincere apology. We will take your comment as food for thought to improve our service.

We are honored you chose our home for your stay in Venice and we hope to see you soon to serve once more your lodging needs.

Best regards,

Customer Care Hotel Tritone Venice Mestre

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9.0

Linda Arany 23.09.2013

 All beds in Italy seem to have the same problem. Way too hard to get a good nights rest.

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9.0

Anonymous, Canada 23.09.2013

We very much enjoyed our stay at Hotel Tritone. We have stayed with you before, and we will again, if in the area. The best features of your hotel, for us, were: very efficient and friendly front desk staff, excellent breakfast, economical price, and right next to the train station. We will recommend your hotel to others.

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8.0

Jean-Philippe Marie 17.09.2013

 Très bon séjour.

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10.0

Carina E., Germany 11.09.2013

 Das Personal ist wirklich sehr hilfsbereit und zuvorkommend. Die Zimmer wie beschrieben. Für das weniger schöne Mestre kann das Hotel nichts, aber es liegt praktisch gegenüber vom Bahnhof, Bushaltestelle ist vor der Tür ( ab da sind es 10 Minuten bis Venedig). Die Fenster sind aber so dicht, dass man keinerlei Lärm hört. Absolut zu empfehlen, wenn man sich keine teuren oder schlecht zu erreichenden Hotels in Venedig nehmen will.

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8.0

Karina Gomes, Portugal 19.08.2013

We really enjoy Hotel Tritone. The room was very clean and the staff was very helpful. We love the breakfast and the location (near to Venezia Mestre).

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10.0

Anonymous, Brasil 16.08.2013

Excellent Hotel, cheap than others, good staff very helpfull excellente location 2 minutes from Train Station Venezia Mestre.

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9.0

Anonymous, UK 15.08.2013

 Enjoyed our stay and would happily return if we were again in Venice.

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10.0

Carla Marraffino, Canada 06.08.2013

We only stayed one night prior to boarding a cruise ship. We found the proximity to the train station very convenient and the hotel is very nice with very friendly staff. I will definitely stay here again when I return to Venice.

 

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